At Pudding The Baker Cat, we strive to provide the highest quality products and excellent customer service. If you are not completely satisfied with your purchase, we are here to help.
Due to the nature of our products, all sales are final. We do not offer refunds or accept returns on any items. This means we cannot accept them as returns once they have been shipped out or once your order has been picked up from our warehouse.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving your order at puddingthebakercat@gmail.com.
- Provide your order number, a description of the issue, and photos of the damaged or defective item.
- Our team will review your case and, if deemed appropriate, will provide a replacement item or a store credit.
We do not offer exchanges on any items. If you received a damaged or defective item, please follow the instructions outlined in the “Damaged or Defective Items” section above.
Gift Cards
Gift cards purchased from Pudding The Baker Cat are non-refundable and non-exchangeable for cash.
Our gift cards do not have an expiration date and can be used at any time.
If you have any questions or concerns about our Returns and Refunds Policy, please contact us at:
- Email: puddingthebakercat@gmail.com
- Phone: (123) 456-7890
Thank you for understanding our policy and for choosing Pudding The Baker Cat. We appreciate your business and are committed to delivering the best products for your beloved pets.